Steak 'n Shake Normal
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Steak 'n Shake

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3.51942 reviews

Steak 'n Shake, located at 614 W Raab Rd in Normal, IL, is a favorite among locals. This diner-style restaurant specializes in burgers and milkshakes. It has a casual atmosphere, perfect for families, groups, or solo diners. Affordable prices attract both students and tourists.

The charm of Steak 'n Shake lies in its dedication to quality and service. The restaurant features a welcoming vibe with quick service, making it an ideal spot for breakfast, lunch, and dinner. Many admire the clean and relaxed dining experience, enhanced by its attentive staff.

About

Steak 'n Shake has a rich history dating back to its founding in 1934. Known for its American diner atmosphere, this location embodies the spirit of classic burger joints. It serves countless customers daily with a focus on quality and nostalgia, creating a welcoming experience for all.

The design includes accessible seating and facilities, catering to everyone. Regular customers often return due to the friendly staff and tasty meals. The love for the menu is reflected in the community’s support, enhancing its reputation among diners in the area.

Get in Touch

614 W Raab Rd, Normal, IL 61761, United States

Opening Hours

  • Monday 10:00-22:00
  • Tuesday 10:00-22:00
  • Wednesday 10:00-22:00
  • Thursday 10:00-22:00
  • Friday 10:00-22:00
  • Saturday 10:00-22:00
  • Sunday 10:00-22:00

Where to Visit

Get Directions

Customer Reviews

"This is the best meal I've had at any Steak and Shake. The staff were friendly, brought me my food (dine-in) and asked for anything else. The manager also stopped by to make sure things were good. My food was made with care, you can just tell. I will definitely be back. The picture is of a worker cleaning each chair with care during their downtime. I'm impressed."

- Ryan B.

"The floor was very sticky at the entrance with a caution sign, however the stickiness was felt throughout the restaurant. It took a while to place the order, as one of the kiosks was not working, creating a bit of a line. This created an extra wait time for receiving your order with only two employees working at the time. Besides the atmosphere, food was great, fries seasoned well and a sweet cold shake to go with it."

- Khrystyna P.

"I had an awesome experience. The guy was super nice & accommodating! I've been craving the fries & he found me some fry seasoning that I could buy! Thanx, man!!!!! Even was able to park my semi. Lol as long as there's no one parked on that 1 side. I was stuffed full by the time I left!"

- Renata

"MUCH better food quality since switching to beef tallow! And I don't mean just the fries. The burger tasted better too. Fast service love the ordering kiosks with tap to pay. Restaurant was clean."

- Andy

"We have eaten at many Steak n' Shakes in the past, and they were always good, but we wanted to write a review on this particular one we ate at in Bloomington/Normal Illinois. We stopped there in August of 2025, and the burgers and fries just tasted so good this time. I dont know what was different than othere times, so I have to give the credit to the staff, especially the grill cook. Delicious. My teenage son ate his meal so fast, I was worried he might get sick. Lol. Highly recommend."

- Mandi R.

"There is always room for improvement, and no one truly deserves 5 stars. However, Steak 'n Shake is a local staple, and post-remodel, I have had nothing but stellar impressions of the company. The staff is always friendly, makes my order in a timely manner, and with care. I appreciate their switch from seed oils and notice the difference in taste, in particular. Delicious fries and an enjoyable experience overall."

- Ryan H.

"Excellent service!!! Great food! Very very clean establishment!! The customer service is unbeatable! They are amazing!"

- Jen H.
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Why Visit

Visiting Steak 'n Shake is a must for anyone craving a classic American meal. The menu boasts signature burgers like the Original Double 'N Cheese and flavorful milkshakes. Ideal for a quick bite or a leisurely meal, stock up on fries and don't skip dessert, especially the milkshakes.

Dine here for breakfast to enjoy their satisfying pancakes, or try their savory burgers for lunch or dinner. The inviting atmosphere and fast service stand out, making it a go-to spot for meals. Late-night hours mean you can enjoy a burger after exploring the local nightlife.

For families, there’s a kids’ menu featuring meals designed for little appetites. Take advantage of their Happy Hour deals on both food and drinks, making it an affordable option for everyone. The commitment to quality food and friendly service sets this place apart.

Most Liked things

Customers rave about the freshness of the food and the quality of the milkshakes. The fries are often highlighted for their perfect seasoning. Quick service, especially during busy hours like dinner, is also frequently praised. Many appreciate the availability of accessibility options.

A clean restaurant adds to the dining experience; the staff's attention to detail in maintaining their workspace is evident. The friendly environment encourages a sense of community, making it a preferred choice for many.

Most Disliked things

Some diners mention issues with sticky floors, especially at busy times, which detracts from the experience. Occasional delays in order processing occur, particularly when kiosks malfunction. While the staff is generally attentive, busy times can lead to slower service, especially on weekends.

The restaurant can fill quickly during peak hours, meaning some patrons experience longer wait times. While food quality is strong, not everyone may appreciate the new cooking oils used in preparation, resulting in mixed feelings among regular customers.

FAQ

What are the must-try dishes at Steak 'n Shake?

Check out the Original Double 'N Cheese® Combo. It's a fan favorite. The Bacon 'N Cheese Single Steakburger is also delicious. Don't forget the milkshakes, especially the OREO® M&M® and Egg Nog!

Is the restaurant suitable for families?

Yes, Steak 'n Shake welcomes families. The kids' menu offers tasty options like Kids' Steakburger Meal and Kids' Grilled Cheese Meal. The casual atmosphere makes it great for family dining.

Does Steak 'n Shake offer delivery options?

Absolutely! They provide contactless delivery, drive-thru service, and dine-in options. Grab a bite at your convenience, whether you prefer takeout or eating on-site.

What are the accessibility features at Steak 'n Shake?

Steak 'n Shake is accessible. You’ll find wheelchair access at the entrance, seating, and restrooms. Everyone can enjoy a meal here comfortably.